Forward Transportation Services

Forward Transportation Services (FTS) is a locally owned and operated non-emergency medical transportation company. Forward Transportation Services was founded in 2012 with the mission of providing efficient, safe and high quality transportation services.

The operating philosophy of Forward Transportation Services focuses on setting high standards at our management level for all of our drivers and employees, to provide a consistent focus on safety, reliability, and superior quality service. In this way, we can achieve our goal of becoming the preferred transportation provider. Our bilingual drivers go through a rigorous selection process and receive on-going training in road safety, cultural competence, fraud, waste and abuse prevention, and customer service excellence.

FTS provides transportation service for all routine medical appointments including regular checkup visits, dental appointments, physical therapy appointments, and mental health appointments. Our service area includes all the 7 counties in the metro area; Hennepin, Ramsey, Dakota, Washington, Carver, Scott and Anoka. Forward also services these additional rural counties; Rice, Olmsted, Stearns, Wright, and Sherburne.

We strongly believe that Forward Transportation provides consistently high quality transportation services to match our client’s expectation for providers. To achieve this, we have built strong technology systems and human resource capacity within our organization, to provide a strong foundation for well managed growth.